SHIPPING + RETURNS
Orders are packed and delivered to USPS or UPS within 24-48 hours Monday - Friday.
The time it takes your order to arrive to you from our local post office or UPS depends on the timeline UPS or USPS quoted in the rate chosen at checkout.
Not yet. We're a small operation that hasn't tipped the volume scale to the point that we are able to spread the costs of shipping across our product line. When we hit that mark, we want to phrase it as "Shipping Included in cost of item" rather than Free Shipping (nothing is "Free")
We do! If you don't see Local Pick Up as a shipping option at checkout, type Local Pick Up in the notes section on your cart page and we will refund your shipping.
Our address is 7 Ross Avenue, San Anselmo, CA 94960.
Pick up hours:
Mon - Fri, 11am - 6pm
Or by appointment
We have a 30 day money back, no questions asked policy.
+ Refunds are issued within 1-3 business days upon received returned items.
+ Refunds can not be issued for a product that has been used past 30 days unless the reason for return is due to a product defect.
If there's ever any issue with your order, or if something doesn't work out - we want to make it right so, please don't hesitate to reach out.
All of our paper products are printed and bound here in Northern California. Binders are manufactured in Georgia in a wind-powered factory, pencils are sustainably forested incense-cedar and made by one of the last pencil factories in the United States. Our custom pencil tins were purchased through an American Aluminum Company, but were produced in China.
We approach every product through the lens of "end of use". What happens to it when you have finished using/needing it? We design products that minimize waste from every angle - like notebooks with far fewer pages because the reality is most notebooks are tossed with a fraction of the pages used, or our Binder which is the only one on the market designed to be taken apart, recycled, and repaired.
We believe no products, especially tools used for EDUCATION should add to the crisis of waste and plastic pollution on this planet. It's unconscionable to further burden future generations with toxic and entirely avoidable waste.
The type of perfect binding that we use in order to keep this product 100% recyclable, requires some breaking in. The binding itself is quite sturdy - smoosh it open. I run the base/palm of my hand along the center of my open planner and it sits wide open on my desk every day of the year as I use it as my notebook as well as my calendar.
Short video about how we get our planners to lay flat.
We recommend paper recycling for this product over composting because we are not fans of introducing man made materials into soil. Soil is a spectacular, complex ecosystem that we dont' want to mess with. We like to keep our compost limited to food waste and yard clippings - not to-go containers, and never ever any bio-plastics.
Customer reviews confirm that the pages do not bleed. We did see one review that a fountain pen "feathered" a bit on the page.
Don't see your question? Contact us in the form below and we'll get back to you within 24 hours.