Shipping Times:
We pack + ship orders within 24 hours. (Weekends being the exception).
Depending on package size, we ship via:
USPS Priority Mail (1 - 3 business days)
USPS First Class (1 - 3 business days)
USPS Media Mail (3 - 8 business days)
UPS Ground (1 - 4 business days)
UPS Worldwide (1 - 8 business days)
We pack + ship orders within 24 hours. (Weekends being the exception).
Depending on package size, we ship via:
USPS Priority Mail (1 - 3 business days)
USPS First Class (1 - 3 business days)
USPS Media Mail (3 - 8 business days)
UPS Ground (1 - 4 business days)
UPS Worldwide (1 - 8 business days)
Returns:
Click here to start a return: Wisdom Supply Co. Returns
If you have any questions about returns/refunds, please send us an email at info@wisdomsupplyco.com.
+ Free 30 day returns.
+ Refunds are issued within 1-3 business days upon received returned items.
+ Refunds can not be issued for product that has been used passed 30 days, unless the reason for return is due to product defect.
(We're super understanding, if something doesn't work out - don't hesitate to reach out).
Shipping costs are not baked into our pricing.
We are a two-person operation in a little warehouse in San Francisco.
We stamp every bag, pack every order, answer every email, and deliver locally in person when we can.
Shipping is not inexpensive, not that it should be when you consider the logistics and human beings involved to get it from here to “there”.
That’s why Nikki created a chart to make our shipping costs transparent.
We are hustling to get to a place where we can distribute our products with ease and flow, but for now we work to survive the economic reality of Covid-19 so that our company can exist at all.
Thank you for your understanding.
Please reach out with questions or suggestions anytime!
In the meantime, our thanks and sincere appreciation to all of the hard working people at USPS and UPS - they make what we do possible.
Stay healthy
Stay hopeful 🌈
Heather + Nikki
Founders
Wisdom Supply Co.